Employee Retention Program

How to Design an Employee Retention Program that Works “EVERYTHING issues.” ~ Dave Olsen, Starbucks Chief Coffee Buyer Client Robert Asks:I’m shedding individuals proper and left, and I don’t understand why. I’d think that, in this job market, folks could be pleased simply to have a job. We have an excellent orientation program. But my turnover price is thru the roof and I comprehend it’s costing the company cash. What can I do to cease the bleeding? I assume I must design an employee retention program. Coach Joel Answers: You’re properâ€"losing staff is an expensive proposition. Companies that deal successfully with this problem don’t simply depend on an orientation meeting and an employee handbook. An efficient program to retain workers involves the complete firm and might last a month or two, or even six. Successful on-boarding is the key to employee retention and your program needs to focus extra on emotional take-aways than only a listing of activities to be checked off. You have to answer these three questions for e ach new rent: 1. Who are we? Most new employees already know something in regards to the company because they’ve been by way of the recruiting process, so don’t waste a lot of time and energy on firm history. Instead, spend time talking about how the corporate is structured and who reports to whom, both formally and informally. Visuals are helpful hereâ€"group charts, annual reports, and promotional supplies, for example. Talk about the firm’s worth proposition. What units us other than our rivals? How can we generate income? Why are we profitable? Emphasize how the corporate treats its clients and clients. Introducing new staff to key shoppers as part of the formal on-boarding process is a great tactic, however on the very least, have some anecdotes and experiences to share. This makes it real. 2. Why am I here? Establish a clear understanding in each new employee’s thoughts about how their division and particular job suits into the overall company image. Make them feel necessary. Be clear about what you anticipate from each the division and the employee. This contains brief and long run targets, major projects, deadlines and deliverables. Show them how the work will get carried out. Don’t worry an excessive amount of about rules and pink tape at this level. Instead, get them started on a key project or exercise immediately, in order that they know they are adding worth to an already useful enterprise enterprise. three. Where am I going? The first two steps in the program lay a good basis for retaining workers, however retention gained’t actually take hold till the employee feels at home. You could make this happen by helping new staff turn into part of the organization as rapidly as potential. This begins with introducing them to colleagues and company leadersbut that’s only the beginning. Your job is to make them really feel that they are part of a great firm and that you really feel fortunate to have them as a part of the staff. Let them know that relationships depend and that their colleagues and the corporate are there to assist both their growth and their contribution. Let them know you’ll have their again, so they aren't afraid to strive new things. Show them the path ahead, which incorporates the way to navigate the corporate ladder, what varieties of training, teaching, and private growth packages are available to them, and how they fit into the corporate’s future. Remember, it’s not about youâ€"it ’s about them. Make them feel emotionally involved and committed, and they will be yours for all times! Are you struggling with turnover and retention points? Contact Joel today to search out out how one can create a turnaround. Important Leadership Lessons For Your Success From Joel’s Speaking Engagements sixteen Categories of Leadership Topics For You To Leverage and Learn. Top Business Publications Interviewed Joel. Read These Articles to Become a Better Leader. Free e-Book When You Sign Up For Fulfillment@Work Newsletter You have Successfully Subscribed! We won't ever share your info with exterior parties and you are free to unsubscribe at any time.